Provider Resources

Tools and guides to help you succeed

Getting Started Guide

Getting Started Guide

A comprehensive guide to setting up your provider profile and creating your first experience listing.

15 min read PDF
Download Guide
Photography Tips

Photography Tips for Experiences

Learn how to capture stunning photos that showcase your experiences and attract more bookings.

20 min read PDF
Download Guide
Pricing Strategy

Pricing Strategy Guide

Strategies for pricing your experiences competitively while maximizing your revenue.

25 min read PDF
Download Guide
Customer Service

Exceptional Customer Service

Tips and best practices for providing outstanding service to your guests.

18 min read PDF
Download Guide
Calendar Management

Calendar Management Tutorial

Learn how to effectively manage your availability calendar to maximize bookings.

12 min read Video
Watch Tutorial
Managing Reviews

Managing Reviews & Feedback

How to respond to reviews and use feedback to improve your experiences.

15 min read PDF
Download Guide
Experience Description Template

Experience Description Template

A fill-in-the-blank template to help you create compelling descriptions for your experiences.

Word Document
Download Template
Pre-Experience Checklist

Pre-Experience Checklist

A comprehensive checklist to ensure you're fully prepared before each experience.

PDF
Download Checklist
Pricing Calculator

Pricing Calculator

An interactive tool to help you calculate optimal pricing for your experiences.

Excel Spreadsheet
Download Calculator
Guest Communication Templates

Guest Communication Templates

Pre-written email templates for common guest communications.

Word Document
Download Templates
Expense Tracker

Business Expense Tracker

A simple tool to help you track business expenses and prepare for tax season.

Excel Spreadsheet
Download Tracker
Guest Feedback Form

Guest Feedback Form

A customizable form to collect detailed feedback from your guests.

Word Document
Download Form
Social Media Kit

Social Media Starter Kit

Templates and guidelines for promoting your experiences on social media platforms.

ZIP File
Download Kit
Logo Templates

Logo Templates

Customizable logo templates to help establish your brand identity.

ZIP File
Download Templates
Business Card Designs

Business Card Designs

Professional business card templates that you can customize and print.

ZIP File
Download Designs
Promotional Flyers

Promotional Flyer Templates

Ready-to-use flyer designs to promote your experiences locally.

ZIP File
Download Templates
Email Marketing

Email Marketing Guide

Strategies and templates for effective email marketing campaigns.

PDF
Download Guide
Photography Guide

DIY Photography Guide

Tips and techniques for taking professional-quality photos with your smartphone.

PDF
Download Guide
Getting Started Webinar
45 min

Getting Started as a Provider

A comprehensive walkthrough of the provider onboarding process and platform features.

Recorded: March 15, 2025
Watch Webinar
Photography Webinar
60 min

Photography for Experience Providers

Learn how to take stunning photos that showcase your experiences and attract more bookings.

Recorded: February 22, 2025
Watch Webinar
Marketing Webinar
55 min

Marketing Strategies for Providers

Effective marketing strategies to promote your experiences and attract more bookings.

Recorded: January 18, 2025
Watch Webinar
Customer Experience Webinar
Upcoming
60 min

Creating Exceptional Customer Experiences

Learn how to create memorable experiences that result in 5-star reviews and repeat bookings.

Live: April 28, 2025 - 2:00 PM EST
Register Now
Pricing Webinar
Upcoming
45 min

Advanced Pricing Strategies

Learn how to optimize your pricing for maximum profitability and occupancy.

Live: May 10, 2025 - 1:00 PM EST
Register Now
Social Media Webinar
Upcoming
50 min

Social Media Marketing for Providers

Strategies for using social media to promote your experiences and build your brand.

Live: May 22, 2025 - 3:00 PM EST
Register Now

Provider Academy

Comprehensive learning paths for experience providers

Beginner Track

Beginner Track

Perfect for new providers who are just getting started on the platform.

  • Platform Basics
  • Creating Your First Experience
  • Setting Up Your Calendar
  • Handling Your First Booking
  • Getting Your First Review
5 Modules Certificate
Start Learning
Growth Track

Growth Track

For established providers looking to expand their business and increase bookings.

  • Optimizing Your Listings
  • Marketing Strategies
  • Pricing Optimization
  • Managing Multiple Experiences
  • Building Your Brand
5 Modules Certificate
Start Learning
Advanced Track

Advanced Track

For experienced providers ready to take their business to the next level.

  • Advanced Marketing Techniques
  • Building a Team
  • Financial Management
  • Scaling Your Business
  • Creating a Business Plan
5 Modules Certificate
Start Learning

Need Additional Support?

Our team is here to help you succeed

Live Chat Support

Chat with our provider support team for immediate assistance with your questions.

Start Chat

Email Support

Send us an email and we'll respond within 24 hours with detailed assistance.

Send Email

Phone Support

Speak directly with our provider support team for personalized assistance.

Call Support

Schedule a Consultation

Book a one-on-one consultation with a provider success manager.

Book Consultation

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Join our community of local providers and connect with travelers seeking authentic experiences.